Language is at the core of how we communicate and connect
Some businesses need to process large amounts of natural language text, from their customers, their own staff, or other textual data sources, as well as generate natural language, for example, to interact with customers automatically.
If you need help processing, analyzing, or generating large amounts of text, automating certain tasks, or automating interactions with customers, Imaginary Cloud can build you tools that can perform these tasks automatically.
Some of our clients have approached us wanting to automate their interactions with customers using chatbots. These can be used either as part of a digital product, to help customers find what they need in a website or mobile app, or they can be used for automated customer support, greatly reducing the need for human operators. Imaginary Cloud can build customized chatbots, which may go from constrained chatbots with simple Intention Analysis of questions and pre-programmed answers, to full conversational AI chatbots, so that you can better connect with your customers.
Most businesses today can be subject to comments and reviews from their customers, both on social media and review platforms
Our clients sometimes have a very large number of comments and reviews on their products or services, which cannot possibly be analyzed by a single person or even a full team.
Imaginary Cloud can build tools that will help you analyze the comments and reviews to uncover insights about what customers enjoy or dislike about your products or services.
This will be of tremendous help to prioritize your investments, giving you a data-driven and quantifiable measure of what needs to be improved.
Our clients often are also interested in automatically analyzing and classifying natural language text, which can include PDFs, emails, messages, logs, etc. Clients may want to separate, for example, spam emails from non-spam, organize PDFs and messages by topic or find anomalies in logs. Imaginary Cloud can build systems that automatically do this job, eliminating the need for manual organization of these documents, thus saving time and money.
There’s no better way to know how your business is perceived than staying connected to your customers. Using NLP tools will greatly help you to extract valuable information and actionable insights from those connections, as well as simplify and automate other parts of your business. Overall, your business will be more cost-effective and grow substantially.
Language is at the core of how we communicate and connect
Some businesses need to process large amounts of natural language text, from their customers, their own staff, or other textual data sources, as well as generate natural language, for example, to interact with customers automatically.
If you need help processing, analyzing, or generating large amounts of text, automating certain tasks, or automating interactions with customers, Imaginary Cloud can build you tools that can perform these tasks automatically.
Some of our clients have approached us wanting to automate their interactions with customers using chatbots. These can be used either as part of a digital product, to help customers find what they need in a website or mobile app, or they can be used for automated customer support, greatly reducing the need for human operators. Imaginary Cloud can build customized chatbots, which may go from constrained chatbots with simple Intention Analysis of questions and pre-programmed answers, to full conversational AI chatbots, so that you can better connect with your customers.
Most businesses today can be subject to comments and reviews from their customers, both on social media and review platforms
Our clients sometimes have a very large number of comments and reviews on their products or services, which cannot possibly be analyzed by a single person or even a full team.
Imaginary Cloud can build tools that will help you analyze the comments and reviews to uncover insights about what customers enjoy or dislike about your products or services.
This will be of tremendous help to prioritize your investments, giving you a data-driven and quantifiable measure of what needs to be improved.
Our clients often are also interested in automatically analyzing and classifying natural language text, which can include PDFs, emails, messages, logs, etc. Clients may want to separate, for example, spam emails from non-spam, organize PDFs and messages by topic or find anomalies in logs. Imaginary Cloud can build systems that automatically do this job, eliminating the need for manual organization of these documents, thus saving time and money.
There’s no better way to know how your business is perceived than staying connected to your customers. Using NLP tools will greatly help you to extract valuable information and actionable insights from those connections, as well as simplify and automate other parts of your business. Overall, your business will be more cost-effective and grow substantially.
